# OS Open Names Data Issues, Service Disruptions and Planned Maintenance

### Live known data issues

There are no live known data issues for OS Open Names at this time.

{% hint style="info" %}
To report an issue not currently listed here, please visit the ['Contact us' page on the OS website](https://www.ordnancesurvey.co.uk/contact-us/business-government/use-os-data).
{% endhint %}

### Service disruption <a href="#service-disruption" id="service-disruption"></a>

There is no live service disruption for OS Open Names at this time.

#### Resolved service disruption <a href="#service-disruption" id="service-disruption"></a>

**Impacted data**

The recent service disruption that impacted the OS Open Names January 2026 release has now been resolved.

**Disruption description**

Until 03 February 2026 (when the issue was resolved), new orders placed for OS Open Names received data from October 2025 release of the product, rather than data from the January 2026 release. Now that the latest data is available, any customer orders that include updates will be processed promptly.

**Resolution update**

We are pleased to inform you that the disruption has been resolved as of **03 February 2026**. Customers ordering OS Open Names will now receive the January 2026 refresh data.

### Planned maintenance

No maintenance events are currently scheduled that will impact the availability of OS Open Names.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.os.uk/os-downloads/products/addresses-and-names-portfolio/os-open-names/os-open-names-data-issues-service-disruptions-and-planned-maintenance.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.