Contact Us

Signposting on how to contact OS if you have feedback on any of the documentation for the Download data products.

How to get in touch

We welcome customer feedback on documentation for our Premium data and OpenData products.

You can contact us with your comments or queries using the 'Contact us' page on our website.

Leave feedback on individual pages

You can now leave a comment or feedback about a particular page on this documentation site by clicking the 'Was this helpful?' page feedback button option that's available on the top right-hand-side of each page, then entering a detailed comment / your feedback in the text box. The Technical Writers regularly review feedback left on this site, fixing any errors identified, improving content on the pages and simplifying customer user journeys. Your feedback will be anonymous.

Screenshot showing where customers can leave feedback on a page on this documentation site.

Tips for leaving actionable feedback for the Technical Writers

• Explain what you were looking for in the documentation – Describe the task or goal you were aiming to achieve when the issue occurred. Let us know what's missing or incorrect.

• Clarify what you expected to see in the documentation – Share what outcome or information you anticipated.

• Describe the impact on your workflow – Tell us how the issue affected your ability to complete your work.

• Suggest helpful details that could be included in the documentation to help you – Include any information that could assist someone facing the same situation.