Live Service Disruption and Maintenance
This page will be updated to note downtime due to planned or emergency maintenance or shutdown periods. Unexpected interruptions to product availability, releases and updates will be displayed here.
OS NGD daily live service disruption
There are no active service disruptions impacting the availability of OS NGD data at this time.
Resolved service disruption to OS NGD Structures Theme 12/07/2025 – 16/08/2025
Impacted data
The recent service disruption that impacted the OS NGD Structures Collection has now been resolved. The Structures feature type affected by the outage was:
Field Boundary Feature Type data schema version 1.0
Disruption description
The Field Boundary Feature Type had not been updated since 12 July 2025.
Impacts of this disruption
During the disruption, daily changes were not supplied for the impacted OS NGD Structure Feature Type. This means any daily orders containing this feature type were supplied as blank files.
Resolution update
We are pleased to inform you that the disruption has been resolved, as of Saturday 16 August 2025 daily updates for the impacted Structures feature type will resume, and all future orders will be processed as expected.
As a result of the downtime, customers may receive larger than usual Change-Only Updates (COUs) between Tuesday, August 19, and Friday, August 22, if they take a daily supply of OS NGD Field Boundary Feature Type as the data flows through. No action is required by customers. If you have any further questions, please get in touch through our Contact Us page.
We apologise for any inconvenience this disruption may have caused and appreciate your patience and understanding.
OS NGD planned maintenance
No maintenance events are currently scheduled that will impact the availability of OS NGD
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