Live Service Disruption and Maintenance

This page will be updated to note downtime due to planned or emergency maintenance or shutdown periods. Unexpected interruptions to product availability, releases and updates will be displayed here.

circle-info

API service status and OS NGD data issues

OS NGD live service disruption

Resolved service disruption: 22/01/2026–27/01/2026

Impacted data

A service disruption impacting the OS NGD Buildings Collection has been resolved for the following feature types:

  • OS NGD Building Feature Type data schema v1.0

  • OS NGD Building Feature Type data schema v2.0

  • OS NGD Building Feature Type data schema v3.0

  • OS NGD Building Feature Type data schema v4.0

  • OS NGD Building Part Feature Type data schema v1.0

  • OS NGD Building Part Feature Type data schema v2.0

  • OS NGD Building Line Feature Type data schema v1.0

  • OS NGD Building Access Location Feature Type data schema v1.0

Disruption description

Daily changes were not being supplied for the impacted feature types. This means any daily orders containing these features were supplied as blank files. These feature types have now been updated.

Impacts of this disruption

Daily changes have now been resumed.

Resolution update

We are pleased to inform you that the disruption has been resolved as of 27/01/2026. Daily updates for the impacted feature types have resumed, and all future orders will be processed as expected.

OS NGD planned maintenance

Planned maintenance starting: 06/02/2026

Impacted data

We have planned maintenance scheduled from Friday 06 February 2026 through to Tuesday 11 February 2026 at the latest for the OS NGD.

For the duration of the planned maintenance period, the following OS NGD collections will not have surveyed change updated daily. All the feature types in the following OS NGD collections will be affected by the planned maintenance period:

  • Building Features

  • Land Features

  • Land Use Features

  • Structure Features

  • Transport Features

  • Water Features

Impacts to customers

All daily Change-Only Update (COU) orders will continue to be delivered and processed as usual. Files for the affected collections may be smaller or empty for the duration of the maintenance period. If your order includes both affected and unaffected collections, the unaffected collections will continue to receive daily updates.

Access to OS NGD services, including OS Select+Build and OS NGD APIs, will remain uninterrupted, but data for affected collections will not reflect daily surveyed changes. When the maintenance period ends, you may notice a larger COU file for the affected OS NGD collections as the surveyed change during the maintenance period is made available.

During the maintenance period, OS will be delivering data improvements to the OS NGD. More information on these improvements can be found on the OS NGD Improvementsarrow-up-right page.

Duration

The maintenance window for this update is expected to be 5 days. All services should resume by Tuesday 11 February 2026.

Last updated

Was this helpful?