Live Service Disruption and Maintenance

This page will be updated to note downtime due to planned or emergency maintenance or shutdown periods. Unexpected interruptions to product availability, releases and updates will be displayed here.

OS NGD daily live service disruption

There are no live service disruptions affecting OS NGD at this time.

Resolved service disruption

Resolved service disruption: 29/08/2025–02/09/2025

Impacted data

The recent service disruption that impacted the OS NGD Structure Features Collection has now been resolved. The structure feature types affected by the outage were:

  • OS NGD Structure Feature Type data schema v1.0, v2.0 and v3.0

  • OS NGD Structure Line Feature Type data schema v1.0

  • OS NGD Structure Point Feature Type data schema v1.0

  • OS NGD Compound Structure Feature Type data schema v1.0

Disruption description

The data schema versions of the four impacted feature types had not been updated since 29/08/2025.

Impacts of this disruption

During the disruption, daily changes were not supplied for the impacted data schema versions of the four aforementioned feature types. This means any daily orders containing these data schema versions were supplied as blank files.

Resolution update

We are pleased to inform you that the disruption has been resolved as of Tuesday 02 September 2025. Daily updates for the impacted feature types' data schema versions have resumed, and all future orders will be processed as expected.

We apologise for any inconvenience this disruption may have caused and appreciate your patience and understanding.

OS NGD planned maintenance

No maintenance events are currently scheduled that will impact the availability of OS NGD.

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